These Terms and Conditions ("Terms") govern your access to and use of the services offered by LIDANIO, a UAE-based entity, through its website and associated communication platforms. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the services.
LIDANIO is the sole legal entity responsible for the website and the services it offers.
Users must be at least 18 years old and capable of entering into legally binding agreements under applicable law.
These Terms apply to all users who access or engage with:
3.1. Our ultra-luxury concierge and surprise event services
3.2. Brand partnership programs with independent luxury brands
3.3. Website visitors and email correspondents engaging with LIDANIO content and offerings
You may not:
4.1. Violate any applicable local, national, or international law
4.2. Transmit any malicious software or content
4.3. Misuse the website or its associated communication tools
4.4. Copy, replicate, or exploit any content or systems for commercial gain without written permission
LIDANIO may collect personal identification details such as name, passport, or ID information, and occasionally payment instructions via secure email communication. We do not collect or process payments through the website.
While we currently do not offer third-party logins or integrations (e.g., Google, Apple), we reserve the right to introduce such features in the future.
All content, logos, text, and materials published on LIDANIO's platform are the exclusive property of LIDANIO and may not be reproduced, republished, or redistributed without explicit written consent.
LIDANIO may engage in tailored collaborations or partnerships with various local and international brands. In such cases, a separate written agreement may be crafted, outlining specific terms and conditions relevant to that partnership. These brand-specific agreements shall take precedence over any conflicting provisions in these general Terms, and shall be governed in accordance with applicable UAE and Dubai law, unless otherwise stated in writing.
LIDANIO reserves the right to assess and structure each agreement based on the nature of the collaboration, ensuring alignment with both commercial integrity and local legal requirements.
You agree to maintain respectful and professional communication at all times with LIDANIO staff, partners, and affiliates. Any abusive, aggressive, or unlawful behavior will result in immediate termination of services.
Due to the bespoke nature of our offerings, most guest interactions and curated experiences begin at a meaningful financial threshold. This often involves a high degree of personalization and access to rare or invitation-only events. We share this with full transparency to ensure alignment prior to engagement.
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.
We reserve the right to revise these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the website or our services after any such updates shall constitute your consent to those changes.
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be deemed severed from the Terms and shall not affect the validity and enforceability of the remaining provisions.
These Terms constitute the entire agreement between you and LIDANIO regarding your use of the services.
For any inquiries regarding these Terms, please contact us via email at: clientservices@lidanio.com
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