LIDANIO Privacy Policy

At Lidanio, we are committed to safeguarding the privacy and personal data of our guests, members, and brand partners. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with Lidanio (“we,” “us,” “our”), including via email, our website, events, or curated services (collectively, “Services”).

By using our Services, you agree to the terms of this Privacy Policy, which operates in accordance with the applicable laws of the United Arab Emirates (UAE), including Dubai regulations.

What Information Do We Collect?

We collect personal data in the following ways:

  • Full name, email address, phone number, and home address
  • Passport copy, Emirates ID, or similar identification documents
  • Payment-related information (e.g., wire instructions, transaction confirmation)
  • Brand/product portfolio and commercial registration details
  • Personal preferences, inquiries, or experience expectations

    • Information Collected Automatically:

  • IP address, browser type, device data, time zone, access times
  • Website usage data via cookies or similar technologies
  • Behavior or engagement through email (e.g., open/click rates)

    • Note: We do not collect payment or ID information directly via the website.

    How Do We Use Your Information?

    We may use your personal data to:

  • Provide bespoke services and experiences
  • Curate invitations and event access
  • Communicate with you about your application, membership, or brand collaboration
  • Customize marketing and service offerings
  • Perform internal analysis and service improvement
  • Ensure compliance with UAE laws and regulations
  • Prevent misuse or unauthorized access to our services

    • If you are a brand partner, we may also use your information to:

  • Showcase your offerings on our platform (if mutually agreed)
  • Arrange retail, event, or client introductions
  • Ensure eligibility for participation in our curated offerings

    • Do We Share Your Information?

    We may share your information in the following cases:

  • Legal Obligations: When required by UAE law, government, or regulatory authorities
  • Service Providers: With trusted partners who help us deliver services (e.g., logistics, secure ID verification, legal or financial advisors)
  • Events/Collaborations: With third-party hosts or partners to fulfill specific curated experiences, where relevant
  • Email Platforms: For marketing automation, personalization, and analysis
  • Future Payment/Verification Partners: Only if consented and in compliance with UAE regulations

    • We do not sell your personal data.

    Third-Party Services

    Our website or communications may contain links to third-party sites. We are not responsible for the privacy policies of these external services. Any future integrations (e.g., Google or Apple login) will be disclosed here and subject to your consent.

    Cookies & Tracking

    Our website may use cookies and similar tools to:

  • Enhance your browsing experience
  • Analyze visitor behavior
  • Remember your preferences (if applicable)

    • Cookies do not access personal files or information from your device. You may adjust cookie preferences via your browser settings.

    Email Marketing & Behavioral Targeting

    We operate opt-in email marketing. Occasionally, emails may include tailored content based on your interactions or expressed interests.

    You may unsubscribe at any time using the link in our emails or by contacting us directly.

    Data Security

    We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

    However, please note:

  • Communications via email are not encrypted by default.
  • Data shared via email is at your own discretion.
  • We use secure tools and vetted providers, but no online system is 100% secure.
  • Your rights

    • You may request to:

  • Review or update your personal data
  • Withdraw consent for communication
  • Delete your records from our systems (unless legally required to retain)

    • To exercise any of the above, contact: clientservices@lidanio.com

    Children’s Privacy

    Lidanio does not knowingly collect or process data from individuals under the age of 18. If we become aware of such data, it will be promptly deleted.

    Updates to This Policy

    We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. The most current version will always be posted on our website.

    Contact Us

    If you have any questions or concerns about this policy or your data, please contact:

    Lidanio

    clientservices@lidanio.com